Privacy Policy
Last updated : April 11, 2026
📋 Summary
NTOPROG only collects the data necessary to provide its services. Your data is never sold to third parties. You can exercise your rights at any time.
1. Data Controller
NTOPROG (hereafter "we", "our") is responsible for processing your personal data.
DPO contact: privacy@ntoprog.org
Address: Kinshasa, Democratic Republic of Congo
2. Data Collected
We collect the following data:
- Contact data: name, email, phone, company (via forms)
- Browsing data: IP address, pages visited, visit duration
- Cookies: see cookies section below
- Consents: logs of your consent choices
3. Legal Basis
- Consent: analytics and marketing cookies
- Legitimate interest: site security, fraud prevention
- Contract performance: processing quote requests and orders
- Legal obligation: retention of accounting data
4. Data Retention
| Data | Duration |
|---|---|
| Leads / contact requests | 3 years after last contact |
| Client data (contracts) | 10 years (legal obligation) |
| Browsing logs | 13 months maximum |
| Analytics cookies | 13 months |
| Consent logs | 5 years |
5. Your Rights
In accordance with applicable data protection laws, you have the following rights:
- Right of access: obtain a copy of your data
- Right to rectification: correct inaccurate data
- Right to erasure: request deletion of your data
- Right to portability: receive your data in a structured format
- Right to object: object to processing for marketing purposes
To exercise your rights, contact: privacy@ntoprog.org
Response guaranteed within 30 days.
6. Cookie Policy
We use three categories of cookies:
- Functional cookies (required): session, language preferences. Always active.
- Analytics cookies: Google Analytics (anonymized) to measure audience. Require your consent.
- Marketing cookies: advertising pixels for remarketing. Require your consent.
7. Security
Your data is protected by TLS/SSL encryption, secure storage on servers with strict access control, and regular encrypted backups.
8. Third-Party Sharing
We never sell your data. We may share with:
- Hosting providers (secure servers)
- Analytics providers (anonymized data)
- Technical partners (under confidentiality agreement)
9. Terms of Service
Use of this website and NTOPROG services implies acceptance of these terms. Deliverables, quotes and services are governed by the specific contracts signed with each client. NTOPROG retains the intellectual property of its internal tools; the client owns the source code delivered as part of their project.
10. Contact
For any question regarding your privacy:
📧 privacy@ntoprog.org
📍 Kinshasa, DRC